Terms & Conditions

Last updated: 14.04.2026

These Terms & Conditions ("Terms") govern your use of the Witchwish website ("Site") and any purchases made through it. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

Throughout these Terms, "we", "us", and "our" refer to Witchwish.

1. Products & Services

We sell physical and digital products through our online store, including but not limited to printed books, print-on-demand items, and digital downloads. We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, colors, or other content on the Site are error-free or complete.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

2. Eligibility

By using our Site and placing orders, you represent that:

  • You are at least 16 years of age (or the age of majority in your jurisdiction).
  • The information you provide is accurate and complete.
  • You have the legal authority to enter into this agreement and to use the payment method provided.

3. Orders & Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, unauthorized transactions, or pricing errors.

We accept payments via Stripe (major credit and debit cards) and PayPal. By placing an order, you authorize us to charge your selected payment method for the total amount of your purchase, including applicable taxes and shipping fees.

You are responsible for ensuring that your payment and billing information is accurate and up to date.

4. Pricing

All prices are displayed in the currency applicable to your region and include or exclude taxes as indicated at checkout. Prices are subject to change without notice. Any price change will not affect orders that have already been confirmed.

5. Delivery

Physical Products

Physical products are shipped to the address you provide at checkout. Estimated delivery times vary depending on your location and the shipping method selected. We are not responsible for delays caused by customs, postal services, or events beyond our control.

Risk of loss and title for physical items pass to you upon delivery to the carrier.

Digital Products

Digital products (e-books, downloadable files) are delivered electronically. You will receive a download link by email and on the order confirmation page immediately after purchase. We are not responsible for delivery issues caused by incorrect email addresses, spam filters, or internet connectivity problems.

6. Returns & Refunds

Our full return and refund policy is available on our Refund Policy page. Key points:

  • We offer a 30-day money-back guarantee on physical products, provided items are returned unused and in original condition.
  • Digital products are non-refundable once downloaded or accessed.
  • EU consumers have a 14-day right of withdrawal under the Consumer Rights Directive.

7. Intellectual Property

All content on this Site — including text, images, logos, product designs, layouts, and digital products — is the property of Witchwish or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from this Site without our prior written consent.

Products purchased for personal use may not be resold, redistributed, or shared in any form.

8. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable laws.
  • Infringe upon the intellectual property rights of Witchwish or any third party.
  • Submit false, misleading, or fraudulent information.
  • Attempt to interfere with, compromise, or disrupt the Site or its security features.
  • Use automated tools (bots, scrapers, crawlers) to access or collect data from the Site.
  • Harass, abuse, or threaten other users or our staff.

We reserve the right to terminate access to the Site for any user who violates these Terms.

9. User Content & Reviews

By submitting reviews, comments, or other content to our Site, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content in connection with our business.

You represent that any content you submit is accurate, does not violate the rights of any third party, and does not contain unlawful, offensive, or harmful material. We reserve the right to remove any content at our sole discretion.

10. Affiliate Program

We may offer an affiliate program that allows approved partners to earn commissions on referred sales. Participation is subject to approval and compliance with our affiliate program terms. We reserve the right to modify commission rates, terminate affiliate accounts, or discontinue the program at any time.

11. Newsletter & Marketing Communications

By subscribing to our newsletter or providing your email address during checkout, you consent to receiving marketing communications from us. You may unsubscribe at any time by clicking the "Unsubscribe" link in any email. Transactional emails (order confirmations, shipping notifications) are not affected by unsubscribing.

12. Privacy & Personal Data

Your personal data is processed in accordance with our Privacy Policy and applicable data protection laws, including the GDPR for European Union residents.

13. Cookies

Our Site uses cookies and similar tracking technologies. For details, please refer to our Cookie Policy.

14. Third-Party Links & Services

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy practices, or terms of any third-party sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

15. Disclaimer of Warranties

Our Site and all products and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Site's operation, availability, accuracy, or the fitness of our products for any particular purpose.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Witchwish, its directors, employees, affiliates, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from:

  • Your use of or inability to use the Site or our products.
  • Any errors, inaccuracies, or omissions in content or products.
  • Unauthorized access to or alteration of your data.

Our total liability for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid to us for the specific product or service giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.

17. Indemnification

You agree to indemnify and hold harmless Witchwish and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms or your violation of any law or the rights of a third party.

18. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of the Site shall be resolved in the competent courts of the jurisdiction where Witchwish is established.

If you are a consumer in the European Union, you retain any mandatory consumer protection rights under the laws of your country of residence, and you may bring proceedings in the courts of your country of residence.

19. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed from these Terms without affecting the validity and enforceability of the remaining provisions.

20. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

21. Contact Us

For questions about these Terms, please contact us at support@witchwish.com.